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Troubleshooting

Troubleshooting
Hello.

I’m reading many comments with people having problems with the links, however the links are working! I re-tested most of them and the maps are working in the game.

In this article, I will try to help those with problems accessing the links…

Seeing from my stats here, most users are running the skins successfully, so there are still a % that have some problems, let’s see how we can help in these cases:

First off, if you do not read the Tutorial page and see the requirements + screenshots, it makes difficulty to help or keep repeating the same things.
There are some things that will help the links to work, depending on your computer user access for programs, etc. If you have problems, download the last version of SIU and run it as admin before trying to run the browser.
SIU when is opened, creates a URL protocol called “skininstallerultimatelgg://”. This protocol may not appear or be created if:

  1. Your windows don’t have some of the important updates. (links are tested in both Windows 7/8).
  2. Your browser (or SIU) is not being accessed with Admin rights. (for that you can right click and run as Admin).

If the protocol is correct installed in your browser, you will see this window for Firefox and this for Chrome. If you do not see this window, then SIU couldn’t install the protocol for one of the reasons listed above or your browser is blocking the protocol with Add-ons, Plugins or Extensions.

With SIU open, when the protocol window appear, just click the OK button and SIU will load the skin for you. First it add 3 small files, then it starts to load all the remaining files of a map (up to 89 more or less).

The links will only work if your browser is able to run Javascript (some Add-ons or configurations can block it). Vanilla browsers (clean browsers) are able to run the links perfect from my tests here.
The protocols are tested to appear and work in Firefox and Chrome.

So, when a link is really broken? When it just download 3 small files and do not load up the others. If this happens to you, the link may be broken or the quota is reached at the map skin host. Let me know if this happens and I will fix the link.

I hope you can get your skins installed and running. I tested some maps here using the last SIU 4.34 and they are working fine in the last game version.
Let me know if you still have problems. I will ignore your comment if you didn’t read the tutorial page or this article. I will also ignore comments that says “links not working” without any more info about what link is not working and in what stage they do not work (in what step they are looking strange or stopped).

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50 Comments »

  1. Hey, I’m triying to make a skin that changes the color of the bushes, ( the ones that make you invisible), you do it on the ice rift.

    I’ve tried changing the sru_brush texture on the map11/scene/textures folder, but it didnt do anything, and i’ve also tried changing the grasstint file on the map11/ info folder, but that crashes my lol.
    I’ve succesfully modified other textures of the summoners rift map, so i know im doing the process the right way,

    I was wondering if this was a bug with wooxy or I was doing something wrong/modifying the wrong file.

    Thanks already.

    Like

  2. I am sorry, but I have tried most of the solutions provided in this page and I couldn’t fix the problem. most of the skins are not working with me. I managed to find 3 working skins but the rest are not. SIU is not appearing with most of the skins even when I allow it from my browser it just shows me a blank page. i tried firefox, opera, google chrome and interner explorer, but it did not work. Please help

    Like

  3. Hey guys i need some help. I seem to be the only person getting this problem by what I can see. I simply cant download any of the maps. Instead of giving me the Launch Application message, it takes me to a blank page with a weird URL. I will give one example, but i have tried all the skins. If I go Snow Rift DAY – SD, it loads for a second, and sends me to a white blank page with this URL: https://dl.dropboxusercontent.com/u/20795334/en/Links/Totori%20SnowRift%20DaySDv3.html. I have latest siu i have it opened in admin i have all the new updates forwindows and everything its all done just as you tell me to. Plz help.

    Like

  4. Hey guys, I’m having trouble with some of the links, noir rift worked perfectly, but none of the other download links work, I have the latest update of SIU and i have it open when I click the links. I’ve read the tutorial and i’m following it step by step but nothing works, Help would be greatly appreciated, thanks !

    Like

  5. Please Help
    After I installed the Noir Rift (of course after uninstalling the previous custom maps),
    Note:Whenever I uninstall some maps its stays there…it doesn’t concern me because I could just install another map

    I get this weird white pattern and different colored gems around them around the map and also the within the map.
    I tried uninstalling it but , again doesn’t work
    i tried to uninstall then install another map but the pattern is still there

    And another problem is that the Wall from the Original winter rift is there also
    Making my map really ugly and weird
    But I can still Play
    Thanks in advance

    Like

    • Btw I’m using a Garena Installer
      Few notes: Every map I installed before Noir Rift work perfectly
      I just don’t know if the invisible wall from Winter Rift stayed there before I installed Noir Rift

      Like

  6. So, dont get mad for asking, but does that mean that windows 7 and 8 dont work?

    Like

  7. 4.8 patch has a problem with weather addon (can’t use snowfall addon or winter map skin). Everytime bug splat shows up with a loading screen.

    Like

  8. since patch 4.7 i have been unable to add skins and i always get this message when i am trying to install a custom skin :
    Error!
    Something has gone wrong installing the skin,
    You can normally stop this error from happening by downloading and installing dot net 3.5 from
    here http://www.microsoft.com/downloads/en/details.aspx?familyid=ab99342f-5d1a-413d-8319-81da479ab0d7

    If you have done that, and you still get this error, please contact LGG, tell him what you did, and give him this info
    System.UnauthorizedAccessException: Access to the path ‘C:\Program Files (x86)\GarenaLoL\gamedata\apps\lol\air\assets\images\champions\ahri_0.jpg’ is denied.
    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
    at System.IO.File.SetAttributes(String path, FileAttributes fileAttributes)
    at SkinInstaller.FileHandler.FileMove(String fileName, String fileDest)
    at SkinInstaller.skinInstaller.backupFile(String path, String name)
    at SkinInstaller.skinInstaller.fileCopyFiles(List`1& filteredFileInfo)
    at SkinInstaller.skinInstaller.installWork(Object sender, DoWorkEventArgs e)
    at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
    at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)

    _____________________________________________________________________________

    i have already installed dot net previously when it wa 4.6 and idk what to do please help…. im from Garena SG

    Like

  9. pls help me i can’t download Noir Rift – Night SD v5 link only refresh web. Please help me

    Like

  10. I can’t download Beach Rift anymore, I keep getting “This file was found in multiple folders” pop-up and I have to click through 90 Ok screens and in the end it still doesn’t work. 😐
    Any suggestions? I even deleted and reinstalled whole SIU but it’s like files keep doubling themselves.

    Like

    • Tried to add Snow Rift Sunset SD and I can’t even download it, it just downloaded 3 files. Broken? 😦

      Like

      • I tested the link for Snow Sunset SD and it worked correct here. I don’t know what happened to you… maybe try running SIU as admin or disabling a firewall/antivirus temporarily should make it work? Just a random guess…

        Like

        • Opening as administrator didn’t do anything, Chrome gave me notice about opening but later SIU behaved like nothing happened. But I repaired lol and it seems to be working now. Thanks for the help tho. Appreciate it.

          Like

    • Hello. If you are downloading a map made by Chewbacca, I heard last night that his host is having some problems, in the meanwhile you can try to download maps made by me (Yurixy).
      This is only temporary as we are looking for a solution for his maps. Sorry about that.

      Like

    • Everytime i click a link, it redirects me back to the site. i have tried many times but still got the same results. Please help me

      Like

  11. On patch 4.6 I can’t remove the blue textures on magic rift map. I tried uninstalling it too but I can’t.
    Then I clicked on Fix skin and still there was a problem. Please fix it I really wanna play LoL asap 😛
    Thanks for everything I love the skins and all your hard work :D.

    Like

    • Did you try to uninstall all custom skins and installing it again?
      If it doesn’t work, it’s probably because this new patch messed something up… you will have to uninstall all custom skins and repair the client if reinstalling the custom skins don’t work.

      Like

      • Same problem here~
        I can’t unistall, fix or reinstall the skin.
        I’m going to repair LoL client and hope for the better (I’ll comment here asap)

        Like

  12. Thank you for your work. I can say the links I’ve used so far today (Area Zero, TT Dream, and Hello Rift) work perfectly fine. And tbh, I haven’t had any problems with the links at all.

    Like

  13. Good guide but if people are too… challenged… to get this stuff to work, they shouldn’t be messing with it. I love your work and it has always worked for me.

    For you people complaining, go look up what troubleshooting means and try to do it yourself instead of asking someone to hold your hand for everything that doesn’t work the first time.

    Like

  14. Hey the links worked perfectly for me. My problem is, that whenever i download a skin and open LoL, it’ll b e fine that one time. Next time opening LoL i get the Corruption Detected Notification. Then i have to reinstall it every time i open it, which is tiring. Im using SIU V4.34 completely up to date, i ran it as moderator, and i even tried clicking “Fix corruption messages in LoL” link in the options menu. nothing has worked yet so far. it works the first time you open the game, but after you close it and try to reopen, it comes back. I have Windows 7 if that helps. and so far i used the Winter Rift, The Original Harrowing Rift, Magic Rift, and a few other skins and they all do the same.

    Like

    • I had today the same problem. I just clicked on quit and ran SIU. Then it fixed. SIU has a protocol that fixes that corruption window when it appears. Although I can’t say for sure it works for everyone because it’s a new bug/fix. I will let LGG (SIU author) know about this.

      Like

  15. If people would have more common sense, you wouldn’t have had to write this. Nice Guide, though!

    Like

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